Returns
As you understand that the money you pay to us is just a support. Our website and contents are open for all. We repeat that the money you pay us is not the price but a support to us only. Unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, you must specify the reason in detail. Our managerial team will discuss on your issue for final decision.
Additional non-returnable items: Downloadable software product
In case of refund we require a receipt or proof of payment.
Refunds (if applicable)
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at factfold@gmail.com.
